Shipping Policy for Spaces Planning & Design, Inc.
At Spaces Planning & Design, Inc., we are dedicated to delivering exceptional design services and products to our clients. Below is our shipping policy, which outlines the terms and conditions related to shipping for any physical products or materials purchased through our services.

1. Shipping of Products and Materials
For products and materials purchased as part of our interior design and architecture services, we will arrange shipping directly to your specified address. Shipping is available for both local and out-of-state deliveries, depending on the location.

2. Shipping Timeframe
Standard Shipping: Typically, shipments are processed within 5-7 business days after the purchase or order has been finalized. Delivery times may vary depending on your location and the availability of the products.
Expedited Shipping: Expedited shipping options may be available upon request. Please contact us directly at randallpatrick@oc-spaces.com for more information about expedited shipping rates and timelines.
3. Shipping Costs
Shipping costs are calculated based on the size, weight, and destination of the shipment. The final shipping fee will be provided during checkout, and the cost will be added to your total order amount.

Local Shipping (within California): We offer competitive shipping rates for local deliveries.
National Shipping (outside California): Shipping fees for out-of-state deliveries will vary depending on the destination.
4. Shipping Method
We use reliable shipping carriers to ensure that your products arrive safely and on time. Available shipping methods include:

Standard ground shipping
Expedited shipping (if available)
White-glove delivery (for large or fragile items)
5. Delivery and Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your delivery. Please ensure that someone is available to receive the shipment at the provided address.

6. Damaged or Lost Shipments
While we take great care in packaging and shipping your products, occasionally, items may be damaged or lost in transit. If your order arrives damaged or if you do not receive your shipment, please contact us within 48 hours of receiving the package or the expected delivery date.

For damaged items: Please provide photos of the damage along with your order number, and we will assist you in filing a claim with the carrier.
For lost shipments: If the tracking information indicates that the shipment has been lost, we will work with the carrier to resolve the issue and arrange for a replacement or refund.
7. International Shipping
At this time, we only offer shipping within the United States. If you are located outside of the U.S. and are interested in our products, please contact us to discuss potential shipping options.

8. Contact Us
If you have any questions regarding shipping or need assistance with your order, please feel free to reach out to us:

Spaces Planning & Design, Inc.
3150 BRISTOL ST, Costa Mesa, CA 92626
Phone: +1 (949) 724-1499
Email: randallpatrick@oc-spaces.com

Thank you for choosing Spaces Planning & Design, Inc.! We look forward to delivering your products and services with the utmost care and efficiency.